Food and Beverage Supervisor - Ibis at Accor

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

29.11

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Supervisory Experience, Team Leadership, Communication Skills, Interpersonal Skills, Problem Solving, Time Management, Flexibility, Food & Beverage Knowledge, Sales Approach, Training Skills, Guest Interaction, Operational Management, Policy Knowledge, Menu Knowledge, Loyalty Program Promotion

Industry

Hospitality

Description

Company Description ibis Wellington: Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner. Job Description Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests. Reporting to the Operations Manager, you will be responsible for the successful operation of the Restaurant and bar while on shift. You will supervise and manage the Food and Beverage team and assist with effective on-boarding and training ensuring there is continued support and development of the team. This is a full-time position (40 hours per week) working on a rotating 7-day roster, with a wage of $29.11 per hour. Key Duties: Assisting in the smooth operation of the Food & Beverage department Creating a seamless dining experience for our guests, making everyone feel welcome and valued Constant communication with all departments Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services. Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge Develop a sales approach and passion for driving and generating business Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program. Qualifications Passionate about delivering excellent customer service Previous supervisory experience in a similar role Proven ability to lead, motivate, and support a team Strong communication and interpersonal skills Able to problem-solve and stay calm under pressure Excellent time management skills Flexible to work a rotating 7-day roster (morning shifts from 6am, afternoon shifts from 3pm) GM Certificate preferred (must hold LCQ and have at least 3 months’ supervisory experience at a licensed NZ premises) First Aid Certificate an advantage NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role) Additional Information At the Ibis Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including: Learn your Way - Access to our Accor Academy so you can Earn while you Learn! Daily staff meals are on us while you're on duty. Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide Accor's Parental Leave Scheme: Supporting you in all stages of life. Join in on staff celebrations and get recognised for your tenure. Accor's refer-a-friend bonus Uniform provided & laundered Access to our Employee Assistance Program Join us at Ibis Wellington, where your career journey is as exciting as the destination! Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Responsibilities

As a Food & Beverage Supervisor, you will lead your team to create unforgettable experiences for guests while ensuring the smooth operation of the restaurant and bar. You will supervise and manage the Food and Beverage team, assist with training, and promote effective communication across departments.