About the role
Here at Liverpool Football Club, we have an exciting opportunity to join our hospitality team as a Food and Beverage Supervisor.
Reporting directly into the Assistant Food and Bar Managers, as a Food and Beverage Supervisor you will oversee the day-to-day schedule and delivery of the food and beverage service. Including the co-ordination of staff, briefings, and the accurate delivery of events based on requirements. Liaising with all internal departments and acting as the main contact for any allocated events.
This role is subject to a satisfactory enhanced DBS check.

WHO ARE WE LOOKING FOR?

We are looking for candidates who has a previous experience working within a food and beverage service in a similar role or venue. You will have a good understanding of food and beverage trends, with a strong understanding of EPOS systems and knowledge of A.V. Can work unsupervised using their own initiative, be an effective and confident communicator, with the ability to solve problems creatively whilst under pressure. Candidates must also have good computer skills and knowledge of Microsoft Office, i.e., Word, Excel etc.
A Personal License is desirable, however is not essential for this role.

• To deliver both events and match-day hospitality whilst ensuring standards are consistently applied and upheld by using SOPs as a working document with the hospitality team. To also support with any external events for both our internal and outside catering activities.
• To have effective payroll management through releasing staff members detailed in their offers of work per event or match day.
• To ensure all stock, tariffs, wine list and licensing information is displayed and accurate whilst ensuring tight stock control prior to, during, and after service, and making stock control a priority through regular opening/ closing stock checks.
• To assist the management team is driving casual staff members to achieve their duties through providing constant feedback and support to ensure department objectives are achieved.
• To ensure all back of house areas are kept to the required level of cleanliness and organisation throughout the all the shift and at the end of day.
• To ensure all Health and Safety procedures are adhered in accordance with the law and club policy to and challenge when not.
• Attend all compulsory training when required.
• To have a can do, positive attitude and build professional working relationships with all internal and external stakeholders.
• To provide feedback to senior managers following events and match days and the wider department.
• Ensure all club policies and legislative standards are adhered to by all staff on duty whilst driving service excellence through customer satisfaction to ensure reputation and the retention of business.