WHO WE ARE!

We are currently looking for a passionate Food and Beverage Supervisor (Maternity Cover) to join the team here at Bankside Hotel - Voted one of the ‘Best Places to Work Hospitality’. Sitting consistently in the top tier of all the hotels in London on Trip Advisor, Bankside Hotel is a social hub for anyone, guest or local, with a passion for culture, art and food. If this sounds like something you’d like to get involved with we would love to hear from you!

REQUIREMENTS

• Previous experience at a high pace restaurant environment
• Available full time, flexible to do morning, day and evening shifts
• Ability to provide guests with the up to date information and advice on food as well as beverage
• Knowledge of food and table preparation techniques
• Ability to demonstrate ownership and communicate effectively with team members
• Good level of English and communication skills. (Other languages are always desirable!)

BELONG

• Show love towards our guests and your team! We are looking for someone who understands their individual value within Bankside and who wants to be part of the development of the local area as well as the hotel.
• Show passion towards internal product knowledge, our local area and continuously develop this knowledge.

• Supervise front-of-house operations during shifts, ensuring smooth service flow.
• Lead, train, and motivate team members to deliver outstanding customer experiences.
• Handle customer complaints or queries professionally and promptly.
• Assist with staff scheduling and shift planning to ensure adequate coverage.
• Ensure hygiene, health, and safety standards are consistently met.
• Support inventory control and assist in stock ordering and receiving.
• Communicate effectively with the kitchen, management, and team to ensure cohesion.
• Maintain cleanliness and presentation standards across all guest areas.
• Carry out opening and closing duties, including cashing up and end-of-day reporting.