Location: Risposta Bistro, Campbellville, Ontario
Position Type: Full-Time | Salaried
Reports To: General Manager
Salary: Commensurate with experience

ABOUT US:

Nestled in the heart of Campbellville, Risposta Bistro is a modern Italian-inspired restaurant offering a refined yet relaxed dining experience. With a commitment to exceptional cuisine, personalized service, and community connection, our bistro features elegant indoor dining and a picturesque patio setting. We pride ourselves on creating memorable experiences through a blend of great food, hospitality, and attention to detail.

POSITION OVERVIEW:

We are seeking a dedicated and hands-on Food and Beverage Supervisor to lead and elevate our front-of-house (FOH) operations. This salaried leadership role is ideal for someone who thrives in a dynamic hospitality environment and understands the balance of managing people, processes, and guest satisfaction. You will work closely with the management and culinary teams to deliver seamless service and uphold Risposta Bistro’s high standards.

QUALIFICATIONS:

• Minimum 2–3 years of supervisory experience in a full-service restaurant environment
• Strong knowledge of service standards, wine, cocktails, and contemporary dining trends
• Smart Serve Certified (mandatory); food safety certification is an asset
• Excellent communication, time management, and conflict resolution skills
• Ability to lead and inspire a team in a high-pressure, high-expectation environment
• Familiarity with POS systems

• Ensure all guests receive warm, personalized, and professional service from arrival to departure
• Lead by example on the floor during service, supporting staff and engaging with guests
• Respond promptly and diplomatically to guest concerns, feedback, or complaints
• Maintain a visible presence during peak periods, ensuring high energy and service levels