Food and Beverage Team Leader at Accor

Cairns, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Leadership, Training, Coaching, Team Support, Operational Standards, Stock Control, POS Operations, Cash Handling, Event Coordination, Attention to Detail, Proactive Attitude, Communication, Problem Solving, Time Management, Flexibility

Industry

Hospitality

Description

Company Description We’re excited to offer an incredible opportunity for a passionate and motivated Food & Beverage Team Leader to join our dynamic team at Pullman Cairns International. Located in the heart of tropical Cairns, Pullman Cairns International is a premier 5-star hotel known for refined comfort, warm Far North Queensland hospitality, and an energetic mix of international travellers, business guests, and locals. Our vibrant outlets—including Coco’s Kitchen + Bar, our Pool Bar, and extensive conference and event spaces—provide a diverse and engaging environment where no two days are the same. Job Description As a Food & Beverage Team Leader, you’ll support the supervisors in guiding daily operations across our restaurant, bars, and event spaces. You’ll support the team to deliver seamless, high-quality service while maintaining strong operational standards and ensuring our guests enjoy memorable experiences from morning to night. This is the perfect opportunity for someone ready to step up, grow their leadership skills, and build their career with an industry leader. What You’ll Be Doing Lead and support the team during service across restaurants, bars, and events Deliver warm, professional, and attentive guest service Assist with training, coaching, and motivating team members Liaise with Front Office, Kitchen, and Events teams to ensure smooth service delivery Maintain high standards of service, presentation, and cleanliness Support stock control, ordering, and daily operational reporting Handle guest feedback proactively and professionally Assist with POS operations, cash handling, and end-of-shift procedures If you’re a motivated leader with a passion for delivering exceptional guest experiences and driving team success, Pullman Cairns International is the perfect place to take your F&B career to the next level. Qualifications Minimum 2 years’ experience in Food & Beverage, ideally within a hotel environment Strong guest service focus and excellent attention to detail Positive, proactive attitude with the ability to lead by example Current Responsible Service of Alcohol (RSA) certification Experience with POS systems (Infrasys Cloud advantageous) Basic knowledge of PMS systems (Opera Cloud a plus) Flexibility to work a rotating roster, including evenings, weekends, and public holidays Additional Information Why work for Accor? Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless. Benefits Your Way Access to global accommodation and F&B discounts #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training. Recognition of service anniversaries and Accor Tenure Milestones. Our Commitment to Diversity & Inclusion. We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

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Responsibilities

Lead and support the team during service across restaurants, bars, and events while ensuring high-quality guest experiences. Maintain operational standards and handle guest feedback proactively.