Food and Beverage Trainer (Part - Time)
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

As a Food and Beverage Trainer, you would be responsible for developing, coordinating, implementing and delivering all Food and Beverage-specific training initiatives in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Review and assess performance needs in Food and Beverage and develop, update and make recommendations for training initiatives or other solutions
• Track, input and maintain accurate training records in partnership with Human Resources
• Ensure full compliance with Company training programs within Food and Beverage
• Plan and conduct meetings with Food and Beverage Managers to track performance trends and prepare action plans and/or training initiatives, as needed
• Ensure consistency of job skills training, the certification process and documentation
• Greets internal and external customers in a friendly and professional manner
• Maintaining accurate payroll records for the department
• Prepares and types corresponded complex numerical/financial reports, as directed
• Prepares correspondence on behalf of management
• Duplicates, copies and distributes and mails material for the department/office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Uses the property’s email system and maintains their email box, as is policy
• Appropriate business use of telephone and voice email system
• Handles requests from both internal and external, as appropriat

A Food and Beverage Department Trainer and Administrator is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication and people skills
• Accuracy and detail orientated
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in team