Job Introduction

Job Description

• Job Title: F&B Operations Manager
• Location: Musselburgh
• £34,000 per year + up to 10% bonus + excellent Sodexo benefits
• Monday - Friday with occasional evenings and weekends and line with race days

Job Introduction
Musselburgh Racecourse is delighted to be recruiting a Food & Beverage Manager to lead operations and deliver outstanding service during race day and non-race day events. Reporting to the Venue Operations Director, you will ensure events meet both client and Heritage Portfolio standards.
You’ll oversee Food Safety and Health & Safety compliance, manage budgets, and drive commercial performance. Leading and developing the on-site team, you’ll ensure exceptional customer service and strong client relationships.
If you’re passionate about hospitality and thrive in a fast-paced environment, we’d love to hear from you.

What You’ll Do:

• Ensure the venue is fully operational and maintained to high standards for all race day events.
• Maintain strict quality control, hygiene, and Health & Safety in line with Heritage Portfolio standards.
• Communicate service offerings clearly to clients, customers, and internal stakeholders.
• Lead operational meetings with racecourse clients to ensure consistent excellence and promote the MRC brand.
• Foster collaborative, professional relationships between Heritage Portfolio and Musselburgh Racecourse stakeholders.
• Drive innovation in service and food delivery to enhance reputation, client satisfaction, and revenue.
• Manage financial performance, including budgeting, forecasting, cost control, stock management, and reporting.
• Recruit, train, and develop staff, promoting productivity through effective scheduling and a positive work culture.
• Uphold contractual obligations and represent Heritage Portfolio at senior management meetings.
• Ensure security of premises, stock, personnel, and customers, delivering KPIs and targets for events.

What You Bring:

What You’ll Do:

• Ensure the venue is fully operational and maintained to high standards for all race day events.
• Maintain strict quality control, hygiene, and Health & Safety in line with Heritage Portfolio standards.
• Communicate service offerings clearly to clients, customers, and internal stakeholders.
• Lead operational meetings with racecourse clients to ensure consistent excellence and promote the MRC brand.
• Foster collaborative, professional relationships between Heritage Portfolio and Musselburgh Racecourse stakeholders.
• Drive innovation in service and food delivery to enhance reputation, client satisfaction, and revenue.
• Manage financial performance, including budgeting, forecasting, cost control, stock management, and reporting.
• Recruit, train, and develop staff, promoting productivity through effective scheduling and a positive work culture.
• Uphold contractual obligations and represent Heritage Portfolio at senior management meetings.
• Ensure security of premises, stock, personnel, and customers, delivering KPIs and targets for events

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied