Food and Drinks Manager
A Food and Drinks Manager is responsible for managing operations of all Food and Drinks venues (including kitchen), with a strong focus on our destination restaurant: BlueBlood, to deliver an excellent guest experience while training team members and working within budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Food and Drinks Venues operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train and develop the Food and Drinks team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Drinks team
• Accountable for monthly stock takes
• Incentivize team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with team members under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislatio

A Food and Drinks Manager serving Hilton brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Management Food and Drinks experience
• Able to meet financial targets
• Ability to comply with all Food and Drinks brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Passion for delivering exceptional levels of guest servic