Food and Drinks Operational Intern
A Food and Drinks Operational Intern is responsible for welcoming guests and working across several areas of Food and Beverage during your placement to deliver an excellent Guest and Member experience while managing guest queries.

As a Food and Drinks Operational Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience. A Food and Drinks Operational Intern will also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Able to work in all areas of Food and Drinks including Bar, Restaurant, Room Service and Conference and Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationship

A Food and Drinks Operational Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in team