Food-Based Healthcare Accounts Coordinator at Foodlink Inc

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

24.75

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Agile, Collaborative, Solutions-Oriented, Customer Service, Invoicing, Accounts Payable, Financial Tracking, Budgetary Forecasting, Compliance, Data Security, Communication, Organization, Microsoft Excel, Record Keeping

Industry

Non-profit Organizations

Description

Description Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Food-Based Healthcare Accounts Coordinator Department: Community Health Programs Reports to: Director, Food-Based Healthcare Status: Full-Time, hourly, nonexempt Job Level: (4) Administrative and Program Support Roles Hours: 8:30 AM – 5:00 PM Monday - Friday Updated: March 2026 SUMMARY Foodlink is seeking a highly-motivated, detail-oriented, and organized individual to provide support surrounding all aspects of the NYS 1115 Medicaid Waiver billing structure. The Food-Based Healthcare Accounts Coordinator (FBHAC) is responsible for timely, accurate and detailed invoicing, accounts payable (AP) vouchering, interfacing with finance department to rectify monthly statements, interfacing with Medicaid IT platform to monitor/track/rectify payments, and to ensure overall flow of cash in and out of the Food-Based Healthcare (FBH) programs. This role ensures timely and accurate billing of all waiver programs, budgetary forecasting, and maintaining compliance with any funding specifications. This individual will have strong customer service and IT skills, as well as the ability to work with confidentiality, discretion, and attention to detail. KEY RESPONSIBILITIES 1115 Medicaid Waiver – 100% Work in collaboration with the Director of Food-Based Healthcare and the Waiver team to invoice for services, ensuring billing accuracy. Upload invoices into the FindHelp portal in a timely manner. Complete all AP vouchering to pay vendors for FBH services and serve as point-person for finance team/subcontractors for any inquiries surrounding these payments. Ensure the privacy and security of sensitive personal health information at all times. Collaborate with Finance and Food-Based Healthcare teams to ensure timely reimbursement for services by FLIPA by monitoring reimbursements on FindHelp platform. Work with FLIPA and/or finance team to rectify any discrepancies monthly/as needed. Support in the analysis, development and implementation of new processes/tracking mechanisms to improve department efficiencies. Assist with forecasting, budgeting and financial tracking to ensure compliance and adherence to financial standards. Requirements QUALIFICATIONS Detail-Oriented. Exercises extreme attention to detail. Take pride in being thorough, accurate, organized, and productive. Asks critical questions to ensure accuracy. Agile. The ideal candidate will be able to adapt to evolving needs and priorities. Ability to juggle and prioritize the varying demands of this role Collaborative. Ability to work well with a variety of stakeholders including management, direct staff, peers, other internal departments, and external partners. Solutions-oriented. Ability to contribute to problem solving and pivot between strategies and manage competing priorities. Mission-driven. Reflects on the mission often, using it as the north star for decision making. Proactively seeks information as it pertains to hunger relief and/or how Foodlink operates. Customer service. It has a people-first mentality when serving a wide variety of customers, from donors to vendors to volunteers. Preferred candidates will also have: Bachelor’s degree in accounting, finance, or related field preferred. 2-5 years of relevant work experience, especially in a community-based or non-profit setting preferred. Strong organizational and communication skills with an ability to manage multiple tasks simultaneously. Knowledge of grant compliance and tracking preferred but not required. Must have access to reliable transportation. Proficiency in Microsoft Office, especially Microsoft Excel, required. Ability to organize, manage, and prioritize multiple tasks, deadlines, requirements, and priorities to complete work in a timely manner and within established deadlines. Friendly, customer-oriented personality and ability to communicate clearly and concisely orally and in writing. Ability to operate electronics, a photocopier, or other standard office machines, perform routine alphanumeric filing tasks, and perform basic record keeping and tabulation tasks. Fluency in English required. Knowledge of Spanish is helpful. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full-time position paid on an hourly basis, $22.28.00 to $24.75/hour (DOE). Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Responsibilities

The Food-Based Healthcare Accounts Coordinator is primarily responsible for supporting all aspects of the NYS 1115 Medicaid Waiver billing structure, including accurate invoicing, accounts payable vouchering, and monitoring payment reconciliation via the Medicaid IT platform. This role ensures the timely flow of cash in and out of Food-Based Healthcare programs while maintaining compliance with funding specifications.