The Food & Beverage Administrative Assistant in the organization and clerical duties of the Food & Beverage Office by functioning as the central contact for information specific to this department.

Responsibilities

• Politely and professionally answer the telephone and greets clients.
• Maintain an organized professional-looking office environment
• Maintain an accurate and easy-to-use filing system for storing confidential documents.
• Create and distribute reports necessary for the department(s).
• Develop professional presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone and written queries.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Responsible for all VIP guests initial contact and servicing VIP guest needs.
• Must respond to all calls, emails and written communication within 24 hours, except on weekends.
• May need to accompany hotel manager to meet and greet guest(s) at the airport and/ or in-town.
• Work closely with all departments to create and service guest amenities and gifts.
• Provide administrative assistance for thr Food & Beverage colleagues in the hotel.
• Others duties assigned by the Leader.

Experience

• HS Diploma or equivalent
• Minimum 2 years of Administrative Assistance or similar experience
• Computer skills including word processing, spreadsheets, and brand property Management System(s).
• Exercise excellent communication and listening skills.

Pay Rate: $22.00/hour

• Politely and professionally answer the telephone and greets clients.
• Maintain an organized professional-looking office environment
• Maintain an accurate and easy-to-use filing system for storing confidential documents.
• Create and distribute reports necessary for the department(s).
• Develop professional presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone and written queries.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Responsible for all VIP guests initial contact and servicing VIP guest needs.
• Must respond to all calls, emails and written communication within 24 hours, except on weekends.
• May need to accompany hotel manager to meet and greet guest(s) at the airport and/ or in-town.
• Work closely with all departments to create and service guest amenities and gifts.
• Provide administrative assistance for thr Food & Beverage colleagues in the hotel.
• Others duties assigned by the Leader