A great opportunity to join Crowne Plaza Aberdeen Airport, a modern upscale hotel with 165 rooms, restaurant, bar, 10 meeting rooms and banqueting for up to 150. A mixture of shifts are available, including breakfast, lunch and dinner, casual hours to suit.

MAIN DUTIES

• Deliver a high quality food and beverage service and experience for our guests in the restaurant, bar, room service, club lounge, meetings and events, and any other areas as required.
• Contribute as part of the F&B team in achieving the hotel’s Guest Love scores and guest satisfaction scores.
• Use the hotel’s POS system for accurate ordering, making up accurate bills, taking credit card payments and charging to guest rooms.
• Complete training and comply with all licensing, food safety, fire safety and health & safety requirements in the department.
• To strive and anticipate customer needs whenever possible and react to these to enhance customer satisfaction.
• To be able to deal with any reasonable requests from guests in a professional manner

OTHER DUTIES AND RESPONSIBILITIES

• Knowledge of hotel facilities, restaurant /bar opening times, accessible facilities and room types, etc.
• Adhere to Company Health and Safety, Food Safety and COSHH legislations.
• Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe systems of work appropriate to your role.
• Understand the importance of adhering to company policy with reference to Hazard spotting, first aid reporting, and reporting accidents.
• To have a complete understanding of hotel and Company procedure in the event of a fire, relevant to your role.
• Carry out cleaning duties as required as part of your role.
  Job Type: Zero hours contract
  Pay: £12.00 per hour

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount
• Free parking

Work Location: In perso