JOB REFERENCE: EPHFB 08/25

REPORTING TO: Elements Restaurant Manager
HOURS: Full-time, varied shifts primarily 4-5 days out of 7, including weekends.
JOB LOCATION: Elements & Palm House, The Thermal Village, Galgorm.
SALARY: Pay scale £12.21 - £13.71
About the role:
We are seeking to recruit a dedicated, enthusiastic supervisor to join our Thermal Village management team. You will assist with the management of all day-to-day operational issues relating to the food & beverage service within Elements and The Palm House.
We are seeking someone with a passion for hospitality and the ambition to progress within an award-winning company.
Elements opening times are Mon-Sun 10am-7pm with food served until 6pm each day. Please visit https://www.galgorm.com/elements.html
The Palm House opens Mon-Sun from 12pm-10pm, drinks served until 9.30pm each day. Please visit https://www.galgorm.com/the-palm-house.html to view our menu!
If you would like to join our fantastic team and begin your Galgorm journey then please apply below!

A LUXURIOUS RETREAT IN THE HEART OF NORTHERN IRELAND’S COUNTRYSIDE.

Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.

Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.

• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim

THE MAIN DUTIES WILL INCLUDE BUT ARE NOT LIMITED TO;

• Welcoming all guests to the restaurant in a friendly, polite manner.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Using the restaurant till systems to place orders and process customer payments correctly.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
• Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.