Job Ref: ELI2907
Branch: Ashdown Park
Location: Ashdown Park, Forest Row
Salary/Benefits: Competitive Salary plus a share of service charge*
Contract type: Permanent
Hours: Part Time
Shift pattern: working flexibly
Hours per week: 20 hours per week
Posted date: 09/06/2025
Closing date: 23/07/2025
We are seeking a friendly, enthusiastic and efficient Food and Beverage Assistant with a passion for hospitality to join our lounge team. As a Food and Beverage Assistant you will help ensure that our customers across our food and beverage operations enjoy a distinctly memorable experience by providing the highest standards of service and customer care and exceeding expectations whenever possible. Our food and beverage operations include Conference and Banqueting, Restaurant, Brasserie, Lounge, Bars and Room Service. This role will mainly assist in the Lounge however dependent on business needs, the role could also take you to any of the Hotel’s food and bevarage operations.

KEY RESPONSIBILITIES:

• To ensure all guests receive the highest level of service whilst being an ambassador for the hotel by promoting the hotel and its image.
• To have a thorough knowledge of the hotel and thereby maximise opportunities to inform our guests of the facilities the hotel and wider group can offer when asked.
• To ensure lounge, restaurants, meeting rooms and functions are set up as required and assist at special events such as weddings, receptions and corporate events, and carry out cleaning duties each day as directed.
• Take food and beverage orders and relay them accurately, providing guests with information about menu items and allergens and if required make recommendations based on their personal preferences. Present and serve food and beverages to the highest standards ensuring guest satisfaction at all times.
• Follow all food hygiene and safety protocols at all times.
  Full training will be given in the standards that the hotel requires.

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

• service charge amount is dependent on overall sales performanc