THE PACKAGE

You’ll be working a variety of shifts, including during our core zoo opening hours, as well as early morning or evening work for events such as weddings and corporate functions or late-night opening.

40 hour & 20 hour contracts available, worked 5 days out of 7 on a rota basis including weekends and bank holidays. Additional hours potentially available during busy periods and overtime will be paid.

• Permanent contract
• £12.21 per hour
• 33 days annual leave, based on 5 days per week
• Annual holiday buy/sell scheme
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
• Free travel to and from work on the X1 bus service from Chester and Ellesmere Port
• Healthcare plan and employee assistance programme
• Discounted gym membership

• Discounts on cinema tickets, restaurants, high street shops and more via PerksPension scheme with generous employer contributions

OUR REQUIREMENTS

• Excellent customer service skills, ideally gained in a similar environment such as a leading British Gastro-pub
• Excellent communication skills and teamwork
• A good level of numeracy and literacy, to help with taking orders, reading menus and processing payments
• Cash handling experienceDue to licencing requirements, you must be aged 18 or older

DESIRABLE REQUIREMENTS

• It would be great if you also have experience of working functions and events such as weddings and corporate meetings, however full training will be givenBar and/or barista experience would be desirable

MULTIPLE ROLES AVAILABLE INCLUDING 40 HOUR AND 20 HOUR CONTRACTS

You will be part of the team working in our award winning British Gastro-pub, The Oakfield, which was once the home to the founder of our zoo, George Mottershead and his family, as well as supporting within our purpose-built wedding and events space, The Square when required. You’ll provide exceptional customer service to all our guests, whether they are stopping by for a quick drink during their day out at the zoo, having a delicious freshly made meal, or here as part of a wedding or corporate function.

THE ROLE

You’ll carry out all general front of house restaurant/pub/event duties, including:

• Welcoming and seating guests
• Providing exceptional customer service to all guests
• Taking orders and providing recommendations of our food and drink options
• Preparing drinks, and serving food and drinks to tables

• Keeping The Oakfield clean, tidy and well stockedHelping with the setup, break down and preparations for each event