Company Description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

Where you’ll be working

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar, in The Green Dining.

Job Description

What you'll be doing:

• Oversee smooth operations of the Restaurant and Bar
• Ensure all guests receive excellent hospitality and service
• Respond to guest concerns with professionalism and calm composure
• Support with training staff, onboarding, and providing feedback
• Promote a positive team culture across the Food and Beverage team

Qualifications

What you'll bring to the role:

• Passionate about connecting with people and providing hospitality with heart
• Experience in a hotel or resort F&B team as a supervisor or team leader
• Excellent bartending skills and beverage knowledge
• Demonstrated ability to lead a F&B team to success
• Excellent communication and guest service skills
• RSA Certificate
• Reliable transport (public transport not accessible at required shift times)
• Available to work weeknights & weekends and holiday season

Additional Information

Why work with us:

• Complimentary meal on shift
• Free on-site car parking
• Supportive Leaders invested in your development and growth
• Generous Discounts on accommodation and dining across Accor Hotels globally
• Family & Friends Discounts on accommodation, dining and more
• Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
• Represent a resort centered around wellbeing, local connection and authenticity
• Access to hundreds of online courses to progress your career in hospitality