Let’s start off with the most important part-what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Participates in Service Charge Tip Pool when working events

(18% is added to all event charges including room rental, F&B, AV fees, etc.; 100% of the 18% service charge is paid to team members)

• Tip eligible when working in the restaurant
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

The Brass Tacks

• Our Food & Beverage (F&B) Captains supports the F&B team in both (bar, restaurant, & concessions) and banquet operations.
• Providing leadership for the team during events and restaurant shifts
• Supporting the management team in planning operations, for example managing & confirming reservations in the restaurant, or participating in EO meetings for banquets
• Effective communications of directives, initiatives and other information between management, sales department, culinary department, and team members
• Active “on the floor” involvement in setup, service and closing
• Helps provide oversight and maintenance of necessary supplies and equipment, and communication of needs to management
• Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards and ensure they consistently interact with others in an engaging and hospitable manner
• Maintains standards for food and beverage quality, presentation, handling, sanitation and safety in alignment with property standards and applicable regulations
• Assists in maintaining storage areas for inventory and in taking beverage inventory counts at end of month
• Reports all unsafe conditions immediately; ensures all equipment is properly maintained and functioning; ensures all equipment is used only as intended
• Provide guests with professional, efficient, prompt, and courteous service
• Other tasks and responsibilities as directed by management

The Nitty Gritty

• Two or more years of related experience; or an equivalent combination of education, training and experience
• Basic computer literacy
• Strong working knowledge of dining and beverage service procedures, applicable liquor laws and regulations, and equipment used in Food & Beverage Operations
• Good knowledge of beer, wine & spirits and strong bartending skills
• Ability to speak, read, write and understand English
• Ability to carry out instructions provided in written and oral format
• Be detail-oriented, reliable and punctual, and have strong multi-tasking and organizational skills
• Ability to create a team environment within and across departments
• The ability to provide an excellent level of customer service, even in stressful situations
• Open availability for scheduled shifts
• Willingness to work long hours, irregular shifts, and on weekends and holidays
• Able to communicate in a professional, positive and polite manner at all times
• Ability to perform physically strenuous work across a large property, including walking and transporting supplies long distances daily and working outdoors in inclement weather including extreme low temperatures and challenging weather conditions
• Must be comfortable working across a large resort property involving a significant amount of walking
• Standing and Walking: Remaining on your feet for extended periods, often up to 10 hours, to attend to guests and manage service areas
• Stair Navigation: Moving between different levels of the establishment, which may involve climbing and descending stairs
• Bending and Squatting: Reaching down to set or clear tables, retrieving items from lower shelves
• Lifting: Carrying trays, dishes, or supplies weighing up to 50 pounds
• Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.