Food & Beverage Duty Manager at Accor

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food & Beverage Management, Guest Satisfaction, Team Leadership, Training and Development, Cost Control, Event Management, Multitasking, Attention to Detail, Time Management, Flexibility, Recruitment, Onboarding, Upselling Culture, Feedback Handling, Operational Requirements

Industry

Hospitality

Description

Company Description Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans. Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments. The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. Hospitality is a work of heart, Join us and become a Heartist®. Job Description We are looking for a proactive and committed Food & Beverage Duty Manager to join our team. In this role, you will report directly to the Director of Food & Beverage and oversee the seamless and efficient management of the Cliveden Bar & Dining & assisting with Sanctum HQ (Melbourne’s ultimate members’ club for exclusive experiences) while consistently delivering exceptional guest satisfaction. You're responsibilities will include (but will not be limited to): You will form part of the Food & Beverage management team providing ongoing support, training and development to team members. Work closely with the Director of Food & Beverage to support revenue initiatives and maintain cost controls. Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture. Prepare, manage and assist in facilitating event operational requirements. Prepare and manage team members for a smooth operation. Ensure rosters have adequate number of team members for future events. Effectively handle guest feedback and provide a prompt positive outcome. Qualifications Our ideal candidate will hold the below (but not limited to): 2+ years’ experience within the Food & Beverage. Sound understanding of emerging trends in the industry, with an innovative mindset. Strong focus and passion for hotel, food and beverage operations, and guest satisfaction. Ability to excel within a busy operation and be able to multitask with a warm friendly approach Ability to work flexibility (including nights, weekends, public holidays). Possession of impeccable attention to detail and time management skills. Ability to work independently and lead a team to deliver successful operations. Flexible and able to embrace and respond effectively to change. Must hold a valid RSA. Additional Information Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable. Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones. Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network

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Responsibilities

The Food & Beverage Duty Manager will oversee the management of Cliveden Bar & Dining and assist with Sanctum HQ, ensuring exceptional guest satisfaction. Responsibilities include supporting team members, managing events, and handling guest feedback effectively.