Job Title: Food and Beverage Duty Manager
Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
Reports to: Food and Beverage Director
Shifts: 40 hours per week, shifts from Monday-Sunday on a rota basis, shift times vary from 6:30am-1am

THE OPPORTUNITY

If you love giving great customer service and want to lead a dynamic team where no two days are the same, then this is the opportunity for you. You will be responsible for leading and developing our fantastic team of F&B Assistants and our multiple outlets. We run a multi-outlet business which includes our Bakehouse Café and The Vault Bar alongside our weddings, conferences, and private functions.
We want to bring a passionate, experienced individual who can drive and support our team in providing the highest level of service and in the next steps of their career. This opportunity will allow you to grow your skillset, find your strengths and your areas for development which we can work with you on!
If you are a hospitality professional looking for their next challenge – we want to hear from you!

Lead and Inspire: Manage and motivate our front-of-house team to deliver exceptional service across all outlets.
Deliver Excellence: Ensure every guest enjoys a seamless and memorable experience, addressing and resolving any customer concerns.
Team Development: Provide ongoing training to nurture talent and foster a culture of excellence.
Operations Oversight: Plan daily operations, staff allocations, and guest requirements while managing the team through a variety of services.
Event Coordination: Collaborate with event organizers to exceed client expectations at conferences, weddings, and private functions.
Maintain Standards: Oversee health, safety, and hygiene practices, ensuring compliance at all times.
Stock & Systems Management: Manage stock levels, cellar operations, and ensure effective use of POS and other systems.