WHO WE ARE

With 131 luxuriously appointed rooms and several beautifully designed event spaces, the Crossroads is a loving renovation of two iconic KC buildings into a community-driven hotel. Come to stay, for an event or to see great art. Try our intimate and modern take on old world Italian, Lazia. Grab a drink or some anitpasta at the lively lobby cocktail bar. Head up to the rooftop beer garden where uninterrupted views and lively conversation co-conspire. With a story steeped in the history of Kansas City and America, we can’t wait for you to leave your mark.

ADDITIONAL REQUIREMENTS

• Continuous standing and walking and negotiating wet tile floor and steps
• Fine motor coordination is needed
• Standing and walking is continuous for 4-5 hours at a time
• Lifting and carrying heavy loads
• Negotiating varied floor surfaces is continuous
• Carrying over shoulder is occasional
• Excellent sight and balance needed for negotiating varied floor surfaces.
• Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport stage rigging, equipment, etc.
• Must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F)
  As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.

THE ROLE

As the Food + Beverage Events Captain, you will serve as a leader across events, restaurant outlets, and lifestyle activations. You will coordinate and execute private events, assist F+B operations as needed, and support the integration of programming such as live music, art shows, private dinners, tastings, and pop-ups into the guest experience.
You will partner closely with the Director of Lifestyle, Restaurant Managers, Culinary, Sales Team and Guest Services to ensure every event or activation – large or small – meets Aparium’s standard of excellence.
All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating all of our team members just like we treat our guests – giving a smile, a helping hand, and a willingness to jump in to assist in any situation.
You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.

WHAT YOU WILL DO

• Uphold and model the company’s principles of People, Place and Character by being proud of who you are, where you come from and who we serve at our hotel
• Be collaborative with your co-workers and leaders and use your intuition to fix things when you know they are not right or could be better
• Be a storyteller of the history of the Crossroads Hotel and share our translocal hospitality efforts about our local collaborators and partners
• Lead or assist with the execution of events, private dining, and special activations; review BEOs, coordinate with culinary, and ensure timely and flawless setups.
• Support daily restaurant service with presence and hands-on service.
• Partner with F+B leadership to bring lifestyle programming to life across outlet – ensuring seamless execution of live music, art partnerships, culinary collaborations, classes, and other cultural activations.
• Ensure compliance with health, safety, and cleanliness standards across outlets and event spaces.
• Maintain knowledge of all programming calendars to confidently engage with Associates and guests.
• Partner with Lifestyle to update event calendars and communicate with collaborators
• Support F+B managers with inventories.
• Act as a liaison between Lifestyle, Banquets, Culinary, Restaurant Outlets, Sales/Events and Guest Services to ensure fluid communication and guest satisfaction.
• Jump in when needed – whether resetting a space, heavy lifting for your peers or guests, or greeting VIPs.