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Food & Beverage Guest Service Associate - Holiday Inn Express Bengaluru Whi at IHG Career

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Food & Beverage Service, HACCP Guidelines, Buffet Management, Complaint Handling, Table Setting, Hygiene Standards, Team Coordination, Professional Grooming, SOP Adherence

Industry

Hospitality

Description

KEY RESPONSIBILITIES GUEST SERVICE * Greet guests warmly and assist them in a courteous and professional manner * Ensure prompt and efficient service at all times * Handle guest queries, requests, and complaints effectively * Maintain a friendly and welcoming atmosphere OPERATIONS * Set up and maintain buffet/restaurant area as per brand standards * Ensure proper table setting, clearing, and resetting * Assist in food and beverage service (breakfast, lunch, dinner as applicable) * Ensure all service areas are clean, organized, and well-stocked HYGIENE & SAFETY * Follow food safety and hygiene standards (HACCP guidelines) * Maintain cleanliness of workstations and dining areas * Ensure proper handling and storage of food items * Comply with health and safety regulations TEAMWORK * Coordinate with kitchen and other departments for smooth service * Support team members during peak hours * Participate in daily briefings and training sessions BRAND STANDARDS * Adhere to Holiday Inn Express service culture and grooming standards * Maintain professional appearance and behavior at all times * Ensure consistency in service delivery as per SOPs

Responsibilities

Deliver exceptional guest service in the Food & Beverage area by managing restaurant operations and maintaining brand standards. Ensure a positive dining experience through efficient service, cleanliness, and adherence to hygiene protocols.