Food & Beverage Manager at Accor

Makassar, South Sulawesi, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Supervision, Recruitment, Coaching, Performance Reviews, Guest Experience, Financial Management, Cost Control, Budgeting, Forecasting, Process Improvement, Event Management, Banqueting, Promotions, Inventory Control, Health And Safety

Industry

Hospitality

Description

Company Description Hotel that makes every moment matter The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel. Job Description Lead and Supervise F&B Operations: Oversee all aspects of F&B operations, including restaurant outlets, in-room dining, and banquet services, ensuring seamless daily operations. Team Leadership & Development: Mentor, coach, and manage a team of F&B professionals, leading recruitment, onboarding, and training efforts. Coaching & Development: Provide regular feedback, conduct performance reviews, and create incentive programs to drive motivation and career growth. Guest Experience & Service Excellence: Ensure the highest service standards, promptly addressing guest concerns and feedback to maintain satisfaction. Financial Management: Assist the F&B Leadership Team in overseeing revenue generation and cost control, ensuring adherence to budgetary guidelines. Provide support in the budgeting, forecasting, and financial reporting processes for all F&B outlets, contributing to strategic financial decision-making. Operational Support & Process Improvement: Implement operational processes to enhance productivity, quality, and cost-efficiency, while ensuring compliance with health and safety regulations. Event Management: Coordinate event execution, working with Conference Services and Catering teams to ensure smooth banqueting operations and exceptional guest experiences. Innovative Promotions: Develop creative ideas to drive business growth and F&B revenues through seasonal promotions, events, and specialized offerings. Qualifications Experience: At least 3 years in F&B management, preferably in a 4* hotel Leadership Skills: Ability to lead, motivate, and manage diverse teams across multiple departments. Guest-Focused Attitude: Passion for guest service, with the ability to anticipate needs and resolve concerns professionally. Operational Expertise: Knowledge of F&B operations, service standards, inventory control, and health & safety regulations. Communication Skills: Excellent interpersonal and communication abilities to engage effectively with guests, team members, and departments. Educational Background: A degree or diploma in Hospitality Management is preferred but not required. Flexibility: Willingness to work a flexible schedule, including weekends, late nights, early mornings, and holidays. Job-Category: Food & Beverage Job Type: Temporary Job Schedule: Full-Time

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Responsibilities

The manager will lead and supervise all Food & Beverage operations, including restaurants, in-room dining, and banquets, while mentoring and developing the F&B team professionals. This role also involves ensuring high service standards, managing financial aspects like revenue and cost control, and coordinating event execution.