Bocketts Farm Park is a well-established, family run farm attraction based in Leatherhead, Surrey. We have extensive multi – activity outdoor play areas, indoor soft play, animal barns and activities, a large educational offer and extensive food and drink offerings across various outlets. In addition, we run popular seasonal events throughout the year.
We are looking for an experienced Food and Beverage Manager to join our friendly and passionate team. You must be experienced in the key operational areas of a food and beverage establishment. You’ll need to be hands-on, adaptable and ready for the challenges and rewards that a busy day can bring. The position will require strong leadership and teamwork skills and you’ll need to establish positive working relationships with other department managers to achieve our business objectives. You’ll be responsible for the day-to-day operations of the Food and Beverage department, ensuring the safe and seamless delivery of a 5-star visitor experience. You will exude a passion for delivering and maintaining an exceptional experience and for ensuring your team are empowered to play their part.

· To manage the day-to-day food and beverage operations and maintain a high quality, safe and well-run attraction.
· To manage the team, ensuring they have clearly defined roles, responsibilities, and objectives with measurable performance systems in place.
· Provide strong, inclusive and supportive leadership to proactively manage, coach, train and develop the team including supervisors and team leaders.
· To manage HR matters including recruitment and induction, staff appraisals and performance, the training programme, disciplinary and grievance procedures in addition to any day-to-day staff matters.
· To oversee the staff rostering in line with budget, ensuring KPIs are met.
· To ensure all Health and Safety compliance in line with policies and procedures to maintain a safe environment for both staff and visitors.
· To lead by example and take pride in delivering excellent customer service.