The Diamond Coast is looking for a Food & Beverage / Operations Manager to join the Team!
Reporting directly to the General Manager, you will lead the floor, mentor the team, and drive standards and profitability across bar, restaurant, weddings, and events.

COMPANY CULTURE

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

COMPANY BENEFITS

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Guest Experience

• Oversee service across bar, restaurant. Conference and Banqueting
• Maintain high standards of atmosphere, presentation, and service
• Respond to guest feedback with professionalism and car

THE ROLE

We are seeking a dynamic, hands-on Food & Beverage Manager to play a leading role in delivering outstanding service across all our outlets.
Reporting directly to the General Manager, you will lead the floor, mentor the team, and drive standards and profitability across bar, restaurant, weddings, and events.
This is a senior leadership role— ideal for an ambitious hospitality professional ready to step up and make their mark

KEY RESPONSIBILITIES

Leadership & Culture

• To be “hands on” and lead by example in service delivery and be operationally focused
• Lead, motivate and inspire great customer service
• Mentor and support the other Managers, supervisors, and Front of House team
• Lead from the floor during busy service, weddings, and events
• Run daily briefings, ensure strong communication, and foster a respectful, high-performance culture
• Support recruitment, onboarding, training, and staff development
• To ensure payroll is managed on a weekly basis
• Recruitment and selection of team members
• To ensure all employment legislation is adhered to

Guest Experience

• Oversee service across bar, restaurant. Conference and Banqueting
• Maintain high standards of atmosphere, presentation, and service
• Respond to guest feedback with professionalism and care

Commercial & Operational Performance

• Forecast sales, manage rotas, and control labour costs
• Work with our stock auditors to control beverage and inventory performance
• Support upselling and guest engagement initiatives
• Collaborate with the Head Chef to keep FOH and kitchen aligned
• To ensure payroll is managed on a weekly basis

Systems & Compliance

• Ensure full compliance with HACCP, licensing, and safety standards
• Manage purchasing, stock, cash handling, and supplier systems
• Contribute to weekly and monthly management meetings and long-term planning
• To work with the HR Manager to ensure all HR policies and procedures are implemented and to ensure training and employee engagement initiatives are carried out throughout the property.