Food & Beverage Manager at Journey Beyond
Auckland, Auckland, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

23 Nov, 26

Salary

0.0

Posted On

25 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitality & Travel

Description

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern. There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the Role

Reporting to the Executive General Manager, this position will be at the heart of the operations to deliver a culinary vision highlighting the finest, native Australian ingredients throughout our rail journeys and provide our guests with an experience that will ‘go beyond’.

  • Ability to multitask between creative and 'hands-on', partner with stakeholders and lead our experienced brigade of Chefs to encourage growth.
  • Responsible for creating a strong, positive team environment and relationships with the team, where standards are not simply met, but exceeded.
  • Able to enhance financial performance and ensure employee satisfaction is exceeded to drive revenue growth
  • Focus on exceptional customer service excellence for our guests and cultivate an experience where this is the standard and this is evidenced through consistent NPS scores.
  • Menu design and implementation.

Responsibilities
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