- Lead, coach, and develop a team of dining service professionals, creating an engaging and high-performing culture focused on hospitality and resident experience

- Oversee day-to-day dining operations, ensuring exceptional service, food presentation, resident satisfaction, and compliance with all food safety and regulatory requirements

- Partner closely with the Chef to continuously enhance menus, service delivery, and the overall dining experience based on resident feedback and quality-of-life outcomes

- Lead all catering, special events, and ancillary revenue programs, identifying opportunities to grow revenue while delivering exceptional guest experiences

- Manage departmental budgets, labour costs, inventory, purchasing, and operational resources to achieve financial targets

- Foster robust relationships with residents, families, and team members while championing service excellence and continuous improvement initiatives