The Hilton Toronto/Markham Suites Conference Centre & Spa is seeking an energetic, self-motivated individual to join our Food & Beverage Team. Are you passionate about providing exceptional guest experience? If your answer is “Yes”, we would like to meet you. The successful candidate must be a true service professional committed to the highest levels of guest satisfaction.
The Hilton Toronto/Markham is a full-service property seeking a vibrant and dedicated Food & Beverage Supervisor (Main Restaurant, Room Service/Mini Bars and Lounge).

JOB REQUIREMENTS:

• Two years previous Food & Beverage leadership experience in a comparable unionized hotel environment preferred
• Post-Secondary school diploma/certificate major in hospitality dedicated to providing excellent guest/customer service
• Excellent communication and people skills with the ability to lead & motivate others
• Knowledge of food, wine, spirits, and an understanding of culinary terms
• Smart Serve certification is required
• Flexible schedule (AM, PM, weekends and holidays)
• Enthusiastic customer service attitude with attention to detail
  Hilton Toronto/Markham Suites is an Equal Opportunity Employer and values diversity in the workplace. As such, all applicants that qualify will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristics protected by the Human Rights Code.
  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Human Rights Code, Hilton Toronto/Markham Suites will provide accommodations to applicants with disabilities through the recruitment, selection and/or assessment process. Accommodations are available on request for candidates taking part in all aspects of the selection process. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require.
  This job posting is for an active existing vacancy in the Food & Beverage Department.
  We would like to thank all applicants for their interest, however, only those who are legally eligible to work in Canada and those selected for an interview will be contacted.
  Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In perso

• Ensures high level of customer service standards throughout the outlets & service teams, ensuring guest satisfaction and maximizing revenues.
• Assists with the development, implementation and follow up of menus, marketing promotions, service delivery, and team incentives etc.
• Assists in constantly seeking creative ways to improve service and increase overall F&B revenues and profitability.
• Successful problem solver for both guests/customers and colleagues concerns.
• Assists in recruiting, training, developing, scheduling and supervising of F&B service staff.
• Provides strong leadership through positive reinforcement, training, and coaching.
• Assists with managing labour expenses within productivity guidelines.
• Leads a team of dedicated professionals to ensure the highest quality experience is provided to guests/customers.