Company Description
Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street, our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while experiencing the unparalleled hospitality that defines the Pullman experience.
Every aspect of your stay – be it design, amenities, or service – is made to inspire and invigorate. Cleverly revolving around a railway junction theme, interiors hearken back to Pullman’s 19th-century roots of luxury rail travel, harmoniously blended with contemporary touches.
Job Description

SUMMARY

Responsible for providing prompt and professional F&B service to hotel & swimming pool guest.

YOUR EXPERIENCE AND SKILLS INCLUDE :

• Excellent communication & interpersonal skills with colleagues & guests.
• Excellent customer service skills and enjoy creating delightful moments for guests.
• Able to thrive in a dynamic & fast-paced environment.
  Additional Information

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Deliver F&B services in accordance to outlet’s standards and procedures.
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation.
• Pick up and serve F&B orders. Ensure that F&B are served promptly to the guests once they are ready, such that they arrive at the guest’s table at the correct temperature.
• Greet all guests warmly upon arrival at the pool.
• Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).
• Try to remember individual guest’s names and their preferences to extend personalised service.
• Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue.
• Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area.
• Collect F&B supply requisition, ensure that the stock collected is as per requisition.
• Report any complaints, incidents or other irregularities to management.
• Assist other F&B outlets with their operations during peak times or when required.
  Qualifications