WHO WE ARE:

Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For every person a theatregoer sees on our stages, we have seven people working behind the scenes, some of the world’s most dedicated and experienced arts workers.
The Stratford Festival is committed to ongoing work to support equity, inclusion, anti-racism and anti-oppression in all areas of our work. These areas include play selection, casting, marketing and public relations efforts, education programs, production, design, recruitment of staff and volunteers, and the composition of the Board of Directors.

MINIMUM QUALIFICATIONS:

• High school diploma (grade 12) or equivalent
• Previous related experience in hospitality preferred
• Must be able to work a variety of shifts including matinee, evening, weekends and holidays
• Smart Serve Certificate is required

• Greet and serve guests at bars across 4 theatres prior to, during and after performances
• Provide efficient, consistent and exceptional customer service
• Provide food and beverage services at external and internal events
• Ensure bar products and supplies are fully stocked
• Handle cash transactions and balance cash daily
• Assist guests regarding menu items in an informative and helpful way
• Maintain positive public relations
• Maintain a clean and tidy appearance, adhering to uniform standards
• Adhere to the Stratford Festival Health & Safety Commitment and Procedures, and ensure that safe work practices and policies are supported and enforced within reporting structure
• Perform other duties as assigned