As one of Canada’s most historic and renowned private golf clubs, The Thornhill Club is a Stanley Thompson designed golf course and facility, conveniently located in the heart of Thornhill. The Thornhill Club takes pride in its innovative approach to cuisine and the environment, where members enjoy a year round experience. With golf, tennis, curling, fitness, yoga and more, families make The Thornhill Club their home away from home. Please see our website for more details http://thethornhillclub.ca/

JOB DESCRIPTION

The Food & Beverage server position is an important a part of the Member experience. Members are supportive of our staff & recognize the importance of their contribution to the Club. The position is not only to carry out servers’ duties in a timely & professional manner, but also to be able to connect with the Members & make every interaction a positive one.

QUALIFICATIONS & SKILLS

• Knowledge of food & beverage preparation & service
• Communicate effectively with guests & co-workers, i.e., provide information, answer questions, etc.
• Stand and/or walk for varying lengths of time, often long periods
• Must be able to carry trays weighing up to thirty (30) pounds, which is equal to 8 plates with covers, through a crowded room on a continuous basis throughout the shift
• Must be able to push & pull weight equaling one hundred (100) pounds
• Be legally eligible to work in Canada
• Be of legal age to work in Ontario

· Very knowledgeable about the cuisine specialties offered, wines & upselling features
· Very organized & comfortable working in a high-pressure environment
· Able to take orders & carry them out to Member, Guest & Manager satisfaction
· Memory skills: To promote excellent interpersonal relations with Members & Guests
· Adhering to strict hygiene standards
· Follow club’s health & safety regulations at all times, working in a safe manner, looking out for your co-workers as well
· Troubleshooting any problems that may arise

· Multi-tasking: Able to complete tasks while being Member focused & delivering high-quality customer service every time

• Responsible for setting up all event spaces, including: Table & chair placement, service ware settings, linens, napkin folding, cutlery & other service wares as directed
• Clear tables & buffets in proper sequence, using trays, stands & proper clearing etiquette
• Plated Service: Uses proper “mise en place” as directed
• Communicate with guests, supervisors, co-workers in a courteous manner at all times
• Performs general cleaning tasks using standard club cleaning products as assigned by supervisor to adhere to health standards
• Ensures cleanliness of banquet space including banquet kitchen
• Fill-in for fellow employees where needed to ensure guest standards & efficient operations
• Reporting to work as scheduled (on time & on regular basis) is an essential function
• All other duties as assigned by a manager or supervisor