THE CORE SKILLS AND EXPERIENCE REQUIRED TO SUCCEED:

• Previous experience in Food and Beverage management within the hospitality industry.
• Strong leadership and communication skills.
• Knowledge of POS systems and industry-standard practices.
• Understanding of GDPR and PCI compliance.
• Commitment to excellence and guest satisfaction.
• Flexibility to work varied shifts as required.
  You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
  Having these core skills will put you one step further to joining Axiom Hospitality and The Guardsman Hotel.

Specifically, you will be responsible for, but not limited to, performing the following tasks to the highest standards.

Oversees, leads and directs the following activities both personally and through members of the Food & Beverage team:

• All work is carried out in line with the hotel’s, Company and brand guidelines and service standards.
• Manage the Food and Beverage department in the provision of food and beverage, following standards and procedures manual, and provide direction to Restaurant and Bar team.
• Validate departmental operation rotas to meet business needs, ensuring that staffing levels and cost are kept within budget and payroll expectations.
• Be responsible for F&B equipment within the department, reporting any defects using the maintenance reporting procedures.
• To develop and implement standards of performance documentation, including brand and company standards, to be used in training and as a daily reference for all team members.
• Ensure all waiters notes and pictorial food service plans, including allergen information, are developed as training tools for departmental standard training.
• Handle all guest requests efficiently and professionally, following hotel and brand standards.
• Protect personal data of guests and team members following GDPR and PCI training.
• Have thorough knowledge of POS system and ensure that all orders are correctly inputted.
• Ensure high standard of cleanliness in Food and Beverage areas at all times.
• Actively seek ways to improve the Food and Beverage operation, develop and ensure any resulting factors are implemented.
• Complete Duty Manager shifts as per rota and ensure that all areas are running as per Company and brand standards, identifying any shortfalls and implementing action plans to address shortfalls.
• Adhere to company rules on uniform and personal presentation standards.
• Ensure the smooth operations of breakfast, lunch, afternoon tea, dinner and rooms services