Food & Beverage Slot Casino Supervisor at Courtyard by Marriott Somerset KY

San Juan, Puerto Rico, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Cash Handling, Supervision, Customer Service, Conflict Resolution, Safety Compliance, Team Leadership, Communication, Performance Evaluation, Problem Solving, Record Keeping, Attention to Detail, Time Management, Professional Appearance, Guest Relations, Operational Compliance

Industry

Hospitality

Description

POSITION SUMMARY Maintain control of, verify, and account for the Slot department’s inventory of coins, currency, all forms, documents, and records pertaining to the operations of the Slot Department. Provide cashiers with the opening impressments of coins, and the cash impressments form. Assign slot employees to their respective working areas, and meal break hours, keeping rotations consistent. Assist Slot Attendants in the escort of Jackpot Payment and hopper refills. Document and monitor each Slot Cashier’s overage and shortages. Monitor and evaluate all slot operations employees work performance, on a daily basis, for compliance with all policies and procedures. Serve as a liaison in any dispute or altercation and audit the entire transaction to determine discrepancies if the dispute involves an exchange of funds. Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 3 years of related work experience Supervisory Experience: Supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Responsibilities

The supervisor is responsible for maintaining control and accountability of the Slot department's inventory and overseeing the performance of slot operations employees. They also assist in resolving disputes and ensuring compliance with company policies.