Food & Beverage Supervisor at Accor

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Food & Beverage Operations, Team Leadership, Guest Satisfaction, Training, Inventory Management, Stock Control, Revenue Promotion, Problem Solving, Interpersonal Skills, Communication, Schedule Management, Health and Safety Regulations, Food Handling, Barista Experience, Emotional Intelligence

Industry

Hospitality

Description

Company Description Immerse yourself in the world of Sofitel Wellington, where French elegance meets New Zealand hospitality in our intimate 129-room luxury sanctuary nestled in the vibrant capital city of New Zealand. Sofitel embraces this spirited atmosphere and rests harmoniously within the shadow of the Botanic Gardens and the Wellington coastline. Every detail, from bespoke furnishings to personalized touches, reflects our La Maison commitment to creating transformative experiences that linger in the memory long after departure. Enjoy modern luxury with authentic and lively experinces. Sofitel Wellington, Where Life Lives. Job Description Sofitel Wellington invites you to elevate your career as a Food & Beverage Supervisor, where luxury meets impeccable service. As a Part-time Food & Beverage Supervisor, you will surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through. Primary Responsibilities: Supervise the multi outlet operations of Food & Beverage department, including our Restaurant & Bar, Conference, Club lounge, Minibar and In-Room Dining Lead, train, and motivate Food & Beverage ambassadors to ensure exceptional 5 star luxury service standards Maintain high levels of guest satisfaction by acting proactively, and promptly addressing any concerns or special requests Collaborate with the culinary team to ensure menu items are delivered according to hotel standards Monitor inventory levels, assist in placing orders and stock control Promote campaigns and events to drive revenue and increase capture Conduct analysis of departmental training needs, prepare and deliver training to both groups and individuals Host team briefings and meetings to communicate department performance feedback and strategies This role is Part-Time (16 hours minimum per week) - Must hold full NZ working rights. Qualifications Minimum 1 year experience in Food & Beverage with proven experience leading a team (preferred) Emotional intelligence and a demonstrated understanding of luxury Strong interpersonal and communication skills with the ability to positively influence others Demonstrated leadership and team working skills, and able to manage schedules Ability to problem solve in a fast-paced environment, and resolve guest feedback Knowledge of health and safety regulations food handling best practices Understanding of food and beverage operations, inventory and ordering A passion for Food & Beverage with the drive to excel your career Barista experience (preferred) Additional Information Benefits: Free staff meal provided during shift Family & Friends Hotel Discounts ongoing reward and recognition incentives and awards Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?) Learn Your Way - Support your career development with access to Accor’s training platforms! Work Your Way - Flexibility to ensure a work life balance! Incredible Accor Heartist Benefits - Including discounted Food & Beverage + Accommodation Worldwide! Accor's Refer-a-Friend bonus Accor paid parental leave We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Part-Time

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Responsibilities

The Food & Beverage Supervisor will oversee multi-outlet operations including the Restaurant & Bar, Conference, Club lounge, Minibar, and In-Room Dining, while leading, training, and motivating staff to maintain 5-star luxury service standards. Key duties also involve proactively ensuring high guest satisfaction, collaborating with the culinary team, monitoring inventory, promoting events, and conducting departmental training.