Food & Beverage Supervisor at Accor

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food & Beverage Operations, Team Leadership, Guest Satisfaction, Inventory Management, Training And Development, Communication Skills, Problem Solving, Health And Safety Regulations, Food Handling Best Practices, Emotional Intelligence, Interpersonal Skills, Luxury Service Standards, Barista Experience

Industry

Hospitality

Description

Company Description Immerse yourself in the world of Sofitel Wellington, where French elegance meets New Zealand hospitality in our intimate 129-room luxury sanctuary nestled in the vibrant capital city of New Zealand. Sofitel embraces this spirited atmosphere and rests harmoniously within the shadow of the Botanic Gardens and the Wellington coastline. Every detail, from bespoke furnishings to personalized touches, reflects our La Maison commitment to creating transformative experiences that linger in the memory long after departure. Enjoy modern luxury with authentic and lively experiences. Sofitel Wellington, Where Life Lives. Job Description Sofitel Wellington is looking for a Full time permanent (40 hours per week) experienced Food & Beverage Supervisor for our distinguished outlets, Jardin Grill and La Serre. In this role, you will surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through. A Career that lets your passion shine, in this role you will; Supervise the multi outlet operations of Food & Beverage department, including our Restaurant & Bar, Conference, Club lounge, Minibar and In-Room Dining Lead, train, and motivate Food & Beverage ambassadors to ensure exceptional 5 star luxury service standards Maintain high levels of guest satisfaction by acting proactively, and promptly addressing any concerns or special requests Collaborate with the culinary team to ensure menu items are delivered according to hotel standards Monitor inventory levels, assist in placing orders and stock control Promote campaigns and events to drive revenue and increase capture Conduct analysis of departmental training needs, prepare and deliver training to both groups and individuals Host team briefings and meetings to communicate department performance feedback and strategies Qualifications Minimum 3 years’ experience in Food & Beverage with proven experience leading a team (preferred) Emotional intelligence and a demonstrated understanding of luxury Strong interpersonal and communication skills with the ability to positively influence others Demonstrated leadership and team working skills, and able to manage schedules Ability to problem solve in a fast-paced environment, and resolve guest feedback Knowledge of health and safety regulations food handling best practices Understanding of food and beverage operations, inventory and ordering A passion for Food & Beverage with the drive to excel your career Barista experience (preferred) Additional Information Benefits: Free staff meal provided during shift Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards. Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?) Learn your Way - Access to our Accor Academy so you can Earn while you Learn! Work Your Way - Flexibility to ensure a work life balance! Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide Accor's refer-a-friend bonus Accor's Parental Leave Scheme Access to our Employee Assistance Program Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Supervise the multi outlet operations of the Food & Beverage department and lead, train, and motivate the team to ensure exceptional service standards. Collaborate with the culinary team and monitor inventory levels while addressing guest concerns proactively.