Job Ref: ALE1555
Branch: Rowhill Grange Hotel Utopia Spa
Location: Rowhill Grange Hotel Utopia Spa, Dartford
Salary/Benefits: £26,000 per annum + monthly service charge payment
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 15/05/2025
Closing date: 17/06/2025

REQUIREMENTS;

• Smart appearance
• Excellent communication skills with a passion for guest service
• Supervisory experience within a quality food service hotel/restaurant required
• Ability to manage and motivate a team of waiters/esses to ensure excellence
• Must have your own transport due to our location and the shift work required for this role
  

  rosettes #finedining #foodandbeverage #hospitality #waiting

Rowhill Grange Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.
4 Silver Star AA, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining. In addition our luxurious lounges and outside terraces are ideal for traditional afternoon tea

Working in our RGs Fine Dining Restaurant the Food Beverage Supervisor will have responsibility for the service of food and beverage to residents, spa guests and local visitors for Breakfast, Lunch and Dinner. Candidates will be working on a shift pattern across 5 days including weekends, working two of the three meal services each day.
We also operate our Elements Brasserie, Bar and Lounge as well as a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.

Main Duties of the Food Beverage Supervisor include;

• Ensuring the restaurant is prepared for service
• Meeting and greeting guests
• Taking guest orders
• Effective rostering of employees
• Coaching employees to develop their skills and ensure service standards are met
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks and action all feedback
• Resolving any service issues
• Presenting bills to guests and taking payment
• Ensuring the restaurant is reset at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before closing