Food & Beverage Supervisor - Chinese / Japanese at MGM China

Macau, Macau, China -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Teamwork, Responsibility, Hygiene Standards, Problem Solving, Inventory Management, Service Coordination, Relationship Building, Attention to Detail, Proactivity, Politeness, Sales Improvement, Quality Control, Dining Environment Maintenance, Language Skills

Industry

Hospitality

Description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China. 我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。 Job Responsibilities: Deliver superior service, maximize customer satisfaction and respond efficiently and accurately to customer complaints Build good relationship with customers, improve restaurant image, sales and traffic of the restaurant Coordinate with staff to ensure proper services provided, considering special requests and food allergies Ensure that the services provided in the restaurant comply with established hygiene and safety standards, and provide guests with a comfortable and clean dining environment Ensure the cleanliness of the restaurant, including furniture, tableware, restaurant environment and employee personal hygiene Ensure the delivery of the brand promise and provide exceptional guest service Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets Job Requirements: Minimum 5 years' experience in Japanese fine dining or Omakase restaurant, familiar with relevant industries High School graduated or above Excellent language skills in English, Mandarin and/or Cantonese Good communication skills and customer service attitude, polite and willing to communicate with customers Good team spirit, good at team communication and cooperation Hard-working, sense of responsibility and proactive Neat, clean appearance with high hygienic standards Must be able to work various shifts including weekends and holidays IT TAKES GREAT PEOPLE TO MAKE GREAT MOMENTS We are thrilled you are interested in joining the Golden Lion Team. We are a group of unique and talented individuals, who take pride in creating an environment filled with exciting opportunities. It is our hope that our team members will achieve, and even surpass their personal and professional goals. If you are ready to be part of our growing pride, then we invite you to learn more about us by exploring our recruitment website and reviewing our current job vacancies. Please be sure to check our website often as it is frequently updated with new opportunities. 非凡人物，成就璀璨時刻歡迎您瀏覽美高梅招聘網站，很高興知道您有意加入我們的金獅團隊。我們每位成員皆是獨一無二而且才華出眾，悉力以赴締造充滿機遇的工作環境。我們希望可以讓每位成員實現或甚至超越其個人及事業發展的目標。如果您已準備好加入美高梅，我們誠邀您瀏覽我們的招聘網頁及查看最新的職位空缺，以對我們作進一步的瞭解。網站上的職位空缺經常更新，請經常瀏覽我們的網站。

Responsibilities

The Food & Beverage Supervisor is responsible for delivering superior service and maximizing customer satisfaction while addressing complaints efficiently. They will also ensure compliance with hygiene and safety standards and maintain a clean dining environment.