Food & Beverage Supervisor at Double Tree by Hilton and Haley & Bear

Natick, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

22.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Food And Beverage Service, Banquet Operations, Staff Training, Guest Relations, Conflict Resolution, Cash Handling, Point-Of-Sale Systems, Leadership, Communication, Shift Management, Operational Standards

Industry

Description

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is seeking a Food & Beverage Supervisor responsible for supervising and coordinating food and beverage service in hotel outlets and banquet operations. This role supports the Food & Beverage Manager and Banquet Manager to ensure exceptional guest service, adherence to operational standards, and efficient daily operations in a fast-paced hotel environment. KEY RESPONSIBILITIES * Supervise restaurant, lounge, and banquet service staff * Manage daily shifts and oversee outlet and banquet functions * Assist with training, mentoring, and evaluating team members * Ensure service standards, cleanliness, and appearance guidelines are maintained * Handle guest interactions and resolve concerns to ensure guest satisfaction * Support administrative duties, shift reports, and departmental meetings * Enforce cash handling and closing procedures * Maintain high visibility during service periods QUALIFICATIONS * Previous supervisory experience in a hotel food & beverage setting * Outlet and banquet experience preferred * Ability to work flexible schedules including nights, weekends, and holidays * Ability to stand, walk, lift (35–50 lbs), and perform physical duties required in a hospitality environment * Strong communication, leadership, and guest service skills * Ability to handle cash and credit transactions and use point-of-sale systems BENEFITS * Compensation: $22.00 - $22.00 per hour, paid bi-weekly * Medical, dental, and vision insurance * Voluntary life insurance * Optional supplemental insurance plans * 401(k) retirement plan * Paid personal and vacation time * Hotel team member travel discounts * Career growth and advancement opportunities * Free parking ABOUT US The Verve Hotel Boston Natick is committed to delivering exceptional guest experiences and fostering a collaborative, high-performance culture. Our team values innovation, community engagement, and professional excellence. We are an Equal Opportunity Employer.

Responsibilities

Supervise and coordinate food and beverage service across hotel outlets and banquet operations. Ensure exceptional guest satisfaction and adherence to operational standards while managing daily shifts and staff.