HOW YOU’LL SHINE

The Food & Beverage Supervisor / Event Coordinator is responsible for overseeing the Front of House (FOH) team within Beaches Restaurant and Bar, ensuring exceptional service standards and smooth daily operations. This dual-role position also involves proactively seeking and securing conference and event bookings through in-person sales calls, telephone outreach, and on-site guest relations activities.
This role will be full-time with 38 hours per week guaranteed for the successful applicant.

Responsibilities include, but are not limited to:

• Act as the main point of contact for all venue enquiries, bookings, and co-ordination
• Liaise with clients to understand their event requirements and develop tailored event plans
• Coordinate all logistical elements of events including staffing, catering, equipment and vendor management
• Ensure the venue is set up and presented to the highest standards for each event
• Monitor budgets and provide regular progress updates to clients
• Identify opportunities to enhance the guest experience and make recommendations for venue improvements
• Maintain a list of suppliers to support the delivery of large events eg, conferences and weddings.
• Support the wider team with various administrative and operational tasks as needed
• Be creative in finding unique opportunities and experiences to showcase Club Wyndham as a premier function space to maximise our venue hire and food and beverage sales.
• Promote our venues at local tourism engagement opportunities and attend trade events.
• Gather post event feedback for continual business improvement.
• Manage restaurant reservations and respond to customer inquiries
• Ensure the highest level of visitor satisfaction and managing the FOH team to ensure smooth running of daily operations
• Managing opening and closing tasks for the restaurant, inclusive of End-Of-Day banking
• Contribute to content creation for social media.
• Comply with organisational policies and procedures including work health and safety, workplace diversity and fair work practices.
• This position requires the ability to work flexible hours, including some after-hours and weekend work.

• Act as the main point of contact for all venue enquiries, bookings, and co-ordination
• Liaise with clients to understand their event requirements and develop tailored event plans
• Coordinate all logistical elements of events including staffing, catering, equipment and vendor management
• Ensure the venue is set up and presented to the highest standards for each event
• Monitor budgets and provide regular progress updates to clients
• Identify opportunities to enhance the guest experience and make recommendations for venue improvements
• Maintain a list of suppliers to support the delivery of large events eg, conferences and weddings.
• Support the wider team with various administrative and operational tasks as needed
• Be creative in finding unique opportunities and experiences to showcase Club Wyndham as a premier function space to maximise our venue hire and food and beverage sales.
• Promote our venues at local tourism engagement opportunities and attend trade events.
• Gather post event feedback for continual business improvement.
• Manage restaurant reservations and respond to customer inquiries
• Ensure the highest level of visitor satisfaction and managing the FOH team to ensure smooth running of daily operations
• Managing opening and closing tasks for the restaurant, inclusive of End-Of-Day banking
• Contribute to content creation for social media.
• Comply with organisational policies and procedures including work health and safety, workplace diversity and fair work practices.
• This position requires the ability to work flexible hours, including some after-hours and weekend work