Food & Beverage Supervisor at IHG Career

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food and Beverage Service, Staff Supervision, Customer Complaint Resolution, POS System Operation, Inventory Management, Roster Management, Wage Cost Control, Hospitality Management, Menu Knowledge, Hygiene Practices, Event Coordination, Bar Management

Industry

Hospitality

Description

Your primary responsibilities include: • Work closely with and assist the Food and Beverage & Restaurant Manager and other F & B Supervisors in the day to day operation of our a la carte Restaurant and Bar • Greet and seat guests with a smile • Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards • Food and beverage service to the Restaurant and Functions departments • Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times • Supplying, dispensing or mixing of beverages, cleaning of bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks • Monitor the quality and consistency of all food served from the Kitchen • Arrange and re-arrange indoor and outdoor Restaurant and Functions furniture to suit business needs and customer requests • Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines • Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements • Operate POS system and take payment for guest accounts • The delivery and coordination of food and beverage service to the Restaurant • Assist in the Functions department when required including set up, de set and food and beverage service • Supervision and coordination of food and beverage staff • Monitor rosters and manage wage costs • Resolve customer complaints according to departmental guidelines • Ensure revenue for the shift is accounted for and daily balancing activities Ensure departmental policies and procedures are implemented and followed • Assist with maintaining and improving departmental operating standards • Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to. • Ensure departmental schedules and checklists are completed according to departmental requirements

Responsibilities

Supervise daily operations of the restaurant and bar, ensuring high-quality food and beverage service. Coordinate staff, manage rosters and wage costs, and resolve guest complaints to maintain service standards.