At RACV Healesville Country Club & Resort, in Victoria’s Yarra Valley surrounded by wineries, restaurants, and walking trails, enjoy the best of tourism and have room to grow in a changing industry that’s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

A DAY IN THE LIFE

As our Food and Beverage Supervisor you’ll play a key role within our operations team. We’re looking for someone who can assist our management team to coordinate service in our restaurants. Ensuring all OH&S policies and procedures are being adhered to, resolving customer complaints and guarantee the quality of work meets required standards.
This is an excellent opportunity for a hospitality superstar to take their next step with a company that provides excellent career development opportunities.
You’ll be rostered to meet the peak and flow of business demands, shifts will vary across a 7-day rotating roster including evenings, weekends and public holidays.

A LITTLE ABOUT US…

As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.
Our two RACV Clubs are an integral part of making this a reality. Located in Melbourne’s CBD and the Healesville region, our city centre Club is equipped with everything from conferencing rooms and accommodation to fitness facilities and a day spa. Available to both guests and Members (who enjoy discounted Member rates), they’ve become valuable places to connect.

THE ROLE

Challenge yourself, inspire others, make a difference – it all starts here. At RACV, we’re proud to be there for every guest. As part of our Food and Beverage Team you’ll be essential in ensuring our guest have an excellent experience. We’re looking for Supervisor who is proactive, has a can-do attitude and a 5-star approach to customer experience. When you join the journey at RACV, you’ll find more than just a job. It’s your chance to be part of something bigger.

Someone who will live and breathe the RACV IACT values; Innovation, accountability, care and one team. In addition to:

• Previous experience in a similar leadership role, preferably within a 4-5* hotel environment is ideal
• Ability to work across a range of events in a fast-paced environment
• Ability to lead by example and inspire a large team to provide exemplary customer service through your excellent communication skills
• A passion for hospitality and a professional can-do attitude with the ability to anticipate member needs
• Must have availability and flexibility to work across a 7-day roster including weekends, evenings, peak holiday periods and public holiday