Food & Beverage Supervisor at The Lensbury

England, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 26

Salary

56000.0

Posted On

26 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitality & Travel

Description

Full job description

Job Ref: TLH1462

Branch: The Lensbury

Location: The Lensbury, Teddington

Salary/Benefits: £29,175 plus Tronc, use of some leisure facilities, free meals and staff discounts

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 06/09/2026

Closing date: 18/10/2026

About us

Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

The Role

As a Food Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our FB outlets; maintaining high standards of quality, and maximising guest satisfaction.

Benefits

Free meals whilst on duty
Staff rate stays at The Lensbury and within Iconic Hotels Resorts
Use of gym swimming pool (after successful 30 day review)
EAP with 24/7 helpline for you and your family
Online benefits portal offering lots of discounts across major brands
Fully funded Apprenticeship opportunities
Excellent training and development opportunities
Staff Awards and Social events throughout the year
Cycle to work scheme
Free onsite parking
Refer a Friend programme
Paid annual leave of 28 days including public holidays

Key Responsibilities

Supervise and coordinate the day-to-day operations across all our FB outlets.
Provide leadership and guidance to the FB team, ensuring they are motivated, trained, and equipped to deliver outstanding service.
Oversee the setup and preparation of dining areas, ensuring they are clean, organised, and properly stocked with supplies.
Monitor service standards to ensure efficient and attentive service delivery, addressing any issues or concerns promptly.
Assist in the development and implementation of menus, promotions, and special events to drive revenue and enhance the guest experience.
Maintain inventory levels and control costs by minimising waste and implementing effective stock rotation procedures.
Ensure compliance with health and safety regulations, food hygiene standards, and licensing laws at all times.
Handle guest enquiries, complaints and feedback in a professional and courteous manner, striving to resolve issues to the guest's satisfaction.
Collaborate with other departments, such as Kitchen, Housekeeping, Membership and Front Office, to ensure seamless coordination and communication.
Conduct regular inspections and audits to maintain cleanliness, hygiene, and presentation standards in all FB areas.
Ensure team members are working flexibly to meet business requirements, across all FB areas, moving between outlets to cover business peaks or breaks.
Assist in the recruitment, training, and performance management of food and beverage staff, conducting regular evaluations and providing constructive feedback.

What we’re looking for:

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

Previous experience in a similar role within the hospitality industry, preferably in a Hotel or Members’ Club setting.
Proven leadership abilities with excellent communication, interpersonal, and organisational skills.
Strong knowledge of FB operations, including service skills and cost control.
Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
Attention to detail and a commitment to delivering exceptional guest service.
Flexibility to work evenings, weekends, and public holidays as required.
Personal Licence holder (preferred but not essential)

Responsibilities