KEY REQUIREMENTS:

• Previous experience working within Food & Beverage operations
• Intermediate Excel skills - Ability to use Formulas, Pivot Tables & Reporting
• Experience and knowledge using POS system
• Strong communication skills and ability to build relationships with internal stakeholders
• Ability to multitask and prioritise conflicting workloads
• Solid troubleshooting skills and basic IT knowledge
• Experience working at a supervisor/management level to manage direct reports.

THE ROLE

This position is responsible for providing supporting to the Food & Beverage department to ensure and maintain all internal systems are up to date and provide first line support for our MICROS (Point of Sale System). This would suit someone with a Food & Beverage background and a good understanding of POS systems and comfortable using Excel and must be computer literate and the ability to pick up new systems when required.

KEY RESPONSIBILITIES:

• Provide insights on potential improvements and enhancements to systems and business processes.
• Update POS with new price changes when required.
• Conduct quarterly menu reviews of all restaurants and update POS with seasonal menu changes.
• Assist Managers from all departments in creating reports as required.
• Internal systems updated to ensure relevant and accurate data is captured for use by stakeholders.
• Assist the managers to troubleshoot and resolve any issues which may arise within outlets.
• Liaise with IT on new developments.
• Continue to lead and develop staff members within the team.