Food & Beverage Team Leader at Accor

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Food and Beverage Service, Room Service, Operational Excellence, Hygiene, Stock Takes, Financial Processes, Guest Billing, Revenue Reconciliation, Sales Maximisation, Team Leadership, Restaurant Service, Bar Service, Communication

Industry

Hospitality

Description

Company Description Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests. We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience. Job Description Deliver high‑quality guest service by providing efficient, friendly and professional food and beverage service that meets standards, including VIP/regular guest needs and room service. Maintain operational excellence through proper hygiene, cleaning, mis‑en‑place, equipment control, stock takes, and accurate communication with kitchen and guests. Ensure accurate financial processes including guest billing, shift revenue reconciliation, and correct posting of charges. Support smooth daily operations by adhering to service times, ensuring staff competence and sales maximisation, and working flexibly across a 7‑day rotating roster with early and late shifts. Qualifications Experience in a similar role with strong restaurant/bar service knowledge. Ability to work effectively in a busy, fast‑paced environment. Commitment to delivering high‑quality customer service. Clear and efficient communication with the kitchen team. Additional Information Staff & Friends/Family rates at Accor hotels worldwide Opportunities for further development and worldwide career progression Diverse and inclusive work culture EAP Services + Flexible Rosters Supportive & Inclusive Leadership + Collaborative & Respectful Management Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Part-Time

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Responsibilities

The role involves delivering high-quality, efficient, friendly, and professional food and beverage service to guests, including VIPs and room service orders. Responsibilities also include maintaining operational excellence through proper hygiene, stock control, accurate financial processes like billing and reconciliation, and supporting daily operations.