Company Description
Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.
With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City (with some stunning views across the river to Southbank and beyond). We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.
Our team values here at ibis Styles are:
Fun - We’re all about embracing the fun vibes! Picture a place where laughter echoes, where creativity is encouraged, and joy is contagious. It’s all about conjuring unforgettable moments for our awesome team and guests!
Care- Care and loyalty are at our core, just like having each others’ backs- we look out for one another
Excellence - Excellence is out anthem! We celebrate our victories and this fuels our continued success.
Empowerment - Our team thrive on flexibility and autonomy and we embrace a ‘failure-friendly culture
Learn more about us via LinkedIn: https://www.linkedin.com/company/ibis-styles-brisbane-elizabeth-st
We are looking for our next Full-Time Food & Beverage Team Leader to join the ibis Styles Brisbane Elizabeth Street team.

Job Description

• Lead and motivate the F&B team to deliver consistent, high-quality service
• Supervise daily operations across the restaurant, bar and conferencing events
• Allocate and monitor team tasks to ensure efficiency and smooth service flow
• Ensure all guests receive prompt, professional and friendly service
• Be able to handle guest feedback and complaints in a professional manner efficiently
• Promote Accor service culture (Heartist) and create memorable experiences for our guests
• Assist with operational set up, service and pack down
• Ensure compliance with our Policies and Standard Operating Procedures
• Upsell and promote hotel F&B offerings to maximize revenue
• Assist the F&B Duty Manager when needed

Qualifications
Valid Australian RSA
Experience in a Team Leader role up to 2+ years
Previous experience in a hotel is preferred however not necessary
Legal working rights for Australia
Self-motivated and driven with a can do attitude
Additional Information

Please refer the Job description for details