Food & Beverage Team Leader at Accor
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Taking, Sales Maximization, Guest Service, Team Supervision, Food Hygiene, Communication Skills, Interpersonal Skills, Time Organization, Problem Resolution

Industry

Hospitality

Description
Company Description We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our all-day dining restaurant, bar and a huge convention space with meeting rooms and 2 ballrooms to cater to corporate, meeting guests as well as leisure function events including weddings & dinner & dances. We represent the renowned French living and Sofitel hospitality in Singapore. Job Description Job Description: Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests. Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfill their duties effectively. Assist in supervising the team in providing quality and cousu main service to the guests. Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.Assist in seating guests. Serve food and beverage to guests in the restaurant/banquet area. Assist with the set up. Ensure that the working areas are well maintained. Be helpful towards guests that need assistance. Clear soiled dishes from the tables to the stewarding area. Clean and prepare tables for inflow of guests. Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given. Deliver orders promptly to the kitchen production area. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Qualifications Job Requirements: Minimum 1-year experience in a similar role, preferably including 5 star experience. Projects professional image at all times through personal presentation/ interpersonal skills. Understanding of luxury guest expectations and a desire to exceed these expectations. Initiates contacts and establishes rapport easily. Organises time and work efficiently. Excellent verbal and written communication skills Has the ability and willingness to undertake further development Willingness to work weekends and public holidays as part of the job role. Has the aptitude and willingness to undertake further development with Sofitel. Hold a Food Hygiene certificate. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The role involves performing order taking, maximizing sales through product knowledge, ensuring order accuracy, and assisting in supervising the team to deliver high-quality service to guests. Responsibilities also include serving food and beverage, assisting with setups, maintaining cleanliness of work areas, and promptly addressing guest feedback.
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