Food & Beverage Team Leader - Hotel Indigo Melbourne Little Collins and Hol at IHG Career

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mise en place, Equipment Setup, Food Service, Beverage Service, Opening Procedures, Closing Procedures, Up-selling, Stocktakes, Cashiering, Training Assistance, Communication, Problem-solving

Industry

Hospitality

Description

Food & Beverage Team Leader – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall Nestled in the heart of Melbourne's vibrant CBD, an exciting new holiday destination has arrived – discover the boutique charm of Hotel Indigo and the modern comfort of Holiday Inn, offering a unique blend of hospitality experiences across 452 rooms. One of Melbourne’s most iconic CBD arcades has been reimagined with the redevelopment of "Melbourne Walk," now home to IHG’s first Australian dual-branded hotel project. Open the door into Hotel Indigo, and guests can expect local character, modern design and warm, professional service with a vibrant and individual flavour, bringing the edgy laneway neighbourhood of Little Collins Street to life. Making the most of the retail haven, Holiday Inn will offer a modern, fresh and friendly stay for a wide variety of guests coming to enjoy the convenience and value they know and love from Holiday Inn, and all that Bourke Street Mall has to offer. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Food & Beverage Team Leader, you’ll be a welcoming host, a local expert, and a proud brand ambassador, playing a key role in shaping that experience, Your role includes but is not limited to mise en place, equipment setup and pack down, and food and beverage service periods. Whether in our restaurant, bar, or banquets, you’ll create the warm, inviting atmosphere that makes every guest feel at home. To bring this to life, we’re currently searching for a Food & Beverage Team Leader to join our team on Part-time basis! A little taste of your day-to-day Working across multiple food and beverage operations – restaurant and bars, room service and banquets – including opening and closing. Creating a warm welcome to everyone and setting the tone for each guest’s experience Preparing and serving food and drinks to high standards, highlighting promotions to guests and maximising up-selling opportunities Provide professionally prepared beverages with consideration to timing, ingredients, method, and equipment. Work with and support your colleagues to offer seamless service to our guests Ascertain guest’s satisfaction and advise leader of any guest complaints or problems, no matter how small. Coordinate regular stocktakes of food, beverages, equipment and/or linen. Regularly review and report inventory figures to senior management and order accordingly Ensure that all food and beverage facilities and equipment including banquet spaces are cleaned, vacuumed, and properly stocked according to anticipated business volume. Ensure credit and financial transactions are handled securely, according to IHG compliance and End of shift and End of day daily cashiering and reports are carried out as per IHG standards Assist supervisors/Managers in training What we need from you A genuine passion for food and a love for sharing your culinary stories with our guests Valid Victorian RSA and Food Safety Certificate, as required by local law. Previous experience in a Food & Beverage/Restaurant & Bars related position Excellent Communication skills – guest will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories Ongoing availability to work rostered across 7 days a week including mornings, afternoons, evenings, weekends and public holidays Must have a right to work in Australia. What you can expect from us You’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business. Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our ever-growing global family.

Responsibilities

The Team Leader will work across various food and beverage operations, including opening and closing duties, setting the welcoming tone for guests, and preparing/serving food and drinks to high standards. Responsibilities also include coordinating stocktakes, ensuring facility cleanliness, handling financial transactions securely, and assisting supervisors with training.