ABOUT US

The Ice House Hotel is a luxury boutique property on the banks of the River Moy, known for its award-winning service, relaxed atmosphere, and stunning views. We are proud of our warm, professional team who deliver exceptional guest experiences in both our bar and restaurant.

REQUIREMENTS

• Previous hospitality or customer service experience is desirable but not essential — full training will be provided.
• Strong communication and interpersonal skills.
• Positive attitude, reliability, and ability to work in a fast-paced environment.
• Flexibility to work various shifts, including evenings, weekends, and public holidays.

ABOUT THE ROLE

We are looking for an enthusiastic Food & Beverage Team Member to join our front-of-house team. The successful candidate will provide high-quality service to our guests in a friendly, efficient, and professional manner, ensuring every visit is memorable.

KEY RESPONSIBILITIES

• Welcome guests warmly and take orders accurately.
• Serve food and drinks to the highest standard.
• Maintain a clean, organised, and safe work environment.
• Provide product knowledge and upsell menu items where appropriate.
• Work effectively as part of the team to deliver excellent service during busy periods.
• Handle payments and operate till systems correctly.