Job Description: Food Server
Location: Shawarma County, Brooks, Alberta, Canada
Position: Food Server
Job Type: Full-time / Part-time

OVERVIEW:

Shawarma County, a Mediterranean-inspired restaurant in Brooks, Alberta, is seeking friendly and motivated Food Servers to join our team. As a food server, you will play a key role in delivering exceptional dining experiences by providing attentive service, offering menu recommendations, and ensuring customer satisfaction. This is an exciting opportunity for individuals passionate about food, customer service, and creating a welcoming atmosphere.

QUALIFICATIONS:

• Experience: Previous experience in food service or customer service is a must. We will provide training.
• Customer Service Skills: Strong interpersonal and communication skills; ability to handle customer queries and complaints professionally.
• Teamwork: Ability to work well in a team-oriented environment, assisting other staff members when needed.
• Multitasking: Ability to manage multiple tables and tasks efficiently during busy shifts.
• Adaptability: Comfortable working in a fast-paced environment with fluctuating customer volumes.
• Physical Stamina: Ability to stand for long periods, carry trays, lift up to 25lbs, and move around the dining area frequently.

• Greet and Serve Guests: Welcome customers warmly, take accurate orders, and promptly serve food and beverages.
• Menu Knowledge: Stay informed about the menu, including ingredients, preparation methods, and allergens.
• Deliver Orders: Ensure the timely and accurate delivery of shawarma wraps, platters, and drinks to customers.
• Assist in Kitchen: Support kitchen staff with food preparation, plating, and ensuring order accuracy.
• Handle Payments: Process payments through POS systems, issue receipts, and provide change when needed.
• Maintain Cleanliness: Clear tables, reset them, and ensure cleanliness in both the dining and kitchen areas.
• Customer Engagement: Regularly check on customers and address any concerns to ensure a positive dining experience.