Position Title: Food for Kids Representative
Classification: Non-Exempt
Reports To: Food For Kids Supervisor
Location: Denver
Compensation: $22.00 hourly
Benefits: Medical, dental, and vision, a 401(k) retirement plan with a 4.5% company match plus potential additional matching based on tenure, PTO, paid sick leave, paid holidays, and a flexible schedule
As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate, mission-driven individuals.
The Food for Kids (FFK) Representative assists with overall operational and logistical functions related to Food Bank of the Rockies’ kids’ meals programs: Child & Adult Care Food Program (CACFP), Summer Food Service Program (SFSP), and Totes of Hope®. It works collaboratively with the Kitchen, Transportation, and Operations teams to organize and fulfill meal service and programmatic needs.
This position is instrumental to advance the work of Food Bank of the Rockies to connect with Hunger Relief Partners to forge community-based, neighbor-centered hunger relief systems that both nourish those experiencing hunger and address the root causes of hunger.
The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities.
If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.
The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive, every person must have the resources they need to flourish, and we strive to provide proper nourishment for every neighbor.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Commitment to fulfilling Food Bank of the Rockies mission and positively representing the brand both internally and externally
• Demonstrates compassion and sensitivity
• Intermediate to Advanced Computer Proficiency (Word, Excel, and Outlook)
• Excellent organizational, time management, and follow-through skills
• Self-directed and results oriented
• Proactive and independent problem-solver
• Exercises independent judgement, think critically and strategically, collaborate with others, and follow through to execute projects and program requirements
• Strong customer service orientation
• Ability to communicate persuasively and articulately both verbally and in writing
• Keep abreast of regulations updates and developments in FFK programs

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent required
• Previous customer service experience
• Extensive experience using Microsoft Office Suite and online technologies required
• Experience using collaborative tools for file storage and sharing, meeting scheduling, and virtual collaboration preferred
• Must have a valid driver’s license

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Using office equipment such as computer, mouse, keyboard, printer
• Indoor office environment frequently; outdoor and warehouse environment occasionally
• Occasionally lift or move up to 25 pounds
• Frequent travel within the Food Bank of the Rockies service are