DESCRIPTION

As the Food Lettings Manager, reporting into our resident Food & Memberships Director James, this is a brand new role where you’ll have a real and exciting opportunity to create impact in a fast growing, people-centric business. Part food scout, part lettings agent, and all-round deal-maker, this is a rare opportunity to help shape the future of food at KERB and beyond.

• Discover and secure the next wave of food talent - think future stars like Bleecker, Bao, and Pizza Pilgrims.
• Manage relationships with 60+ tenants across our growing global food network (including but not limited to UK, USA, Denmark, Germany).
• Oversee food scouting missions in London and around the world - yes, you’ll literally eat your way across the globe.
• Contribute to the operational and strategic development of food businesses across our sites.
• Negotiate and secure lease deals for KERB’s food halls both locally and internationally.
• Stay tapped into local and global food trends, identifying what’s hot (and what’s not).
• Identifying gaps in the member offering and proactively filling them by sourcing independent food businesses aligned with KERB’s needs across all entities.
• Manage contracts and leases for all tenants across KERB’s global portfolio.
• Manage all negotiations and lettings for our global food halls.
• Build and maintain professional relationships with tenants, acting as the primary liaison between them and the site teams.
• Ensure all licenses, legal obligations, and regulatory requirements are met.
• Enhance the offer across all fixed sites by managing and implementing quality control feedback.
• Oversee data insights to inform strategic planning around food offerings, pricing, and trader rotations for optimal impact.
• Assist with audits and performance reviews as an internal agent and representative of KERB standards.
• Oversee compliance matters, including breaches of lease or legislation, and ensure performance targets are met.
• Proactively secure talent for KERB food halls, building a robust pipeline of businesses ready for future opportunities.
• Collaborate with the Food Development Manager on menu development and market research, including ongoing quality control and pricing reviews.
• Coordinate with key internal stakeholders (site teams, accounts, marketing, and membership) to ensure smooth onboarding and successful launches of new traders.
• Manage member feedback and reviews, developing tailored improvement plans to uphold KERB standards.
• Contribute to the setup and expansion of global memberships alongside the Food Team, ensuring KERB remains dynamic and relevant in its next growth phase.
• Travel to KVL sites (Copenhagen, Berlin, Saluhall) as needed to assist with scouting, launches, and food reviews.